This Privacy Policy explains how Coral Bay Taxis collects, uses, stores, and protects personal data when you use www.coralbaytaxis.com, contact the business, or book taxi, transfer, minibus, excursion, or tour services.coralbaytaxis+2
Coral Bay Taxis provides taxi and transport services in Paphos and across Cyprus, including airport transfers, local transportation, and tours. By using the website or submitting your information through the booking or contact forms, you acknowledge this Privacy Policy.coralbaytaxis+2
1. Data Controller
The website and services are operated by Coral Bay Taxis
Contact details currently published on the website:
Email: info@coralbaytaxis.com
Phone: +357 99 603837 / +357 99 948576coralbaytaxis+1
Address: Nikolaou Ellina 147, Emba & Theodorou Kolokotroni 25, Peyia, Paphos, Cyprus.coralbaytaxis
Before publishing this Privacy Policy, the business should add its full legal entity name, registration details, and, if applicable, VAT number and official registered address.
2. Personal Data Collected
Coral Bay Taxis may collect personal data that you submit directly through the website, including through contact and booking forms that state submitted data is collected and stored.coralbaytaxis+1
This may include:
Full name.
Email address.
Telephone number.
Pickup address and destination.
Date and time of travel.
Flight number and airport transfer details.
Passenger count.
Luggage details or special requests.
Any information included in your message.
Technical data such as IP address, browser type, device information, and site usage data, if collected through analytics or server logs.
Cookies, analytics tools, reCAPTCHA, maps, or embedded third-party services are used on the website
3. How Personal Data Is Used
Personal data may be used to:
Process and manage taxi bookings.
Respond to enquiries submitted through the website.
Contact customers about bookings, pickup details, delays, or service changes.
Arrange airport pickups and monitor flight-related travel details where provided.
Provide taxi, transfer, and tour services requested by the customer.
Maintain internal business records.
Improve customer service and website functionality.
Prevent misuse of the website and protect business operations.
Comply with legal, tax, accounting, regulatory, or insurance obligations.
4. Legal Bases for Processing
Where the GDPR or other applicable data protection law applies, Coral Bay Taxis may process personal data on one or more of the following legal bases:
Performance of a contract — to provide a requested booking, transfer, tour, or related service.
Steps prior to entering a contract — to respond to booking requests or quotations.
Legitimate interests — to operate, improve, secure, and administer the website and business.
Legal obligation — where processing is required for tax, accounting, law enforcement, regulatory, or other legal compliance reasons.
Consent — where consent is specifically requested, such as through certain form submissions or optional cookies.
Marketing emails, promotional SMS messages, or WhatsApp campaigns are used
5. Sharing of Personal Data
Coral Bay Taxis may share personal data only where reasonably necessary for operating the business and providing booked services.
This may include sharing data with:
Drivers assigned to the booking.
Website hosting or maintenance providers.
Email or communication service providers.
Payment service providers, if online payments are introduced.
Accountants, insurers, legal advisers, or professional consultants.
Public authorities, regulators, courts, or law enforcement, where required by law.
6. Retention of Data
Personal data should be kept only for as long as reasonably necessary for the purposes for which it was collected, including service delivery, customer support, recordkeeping, dispute handling, and legal compliance.
Retention periods may vary depending on the type of data:
Booking and enquiry records: retained for a reasonable business period.
Financial or invoice-related records: retained for the period required by applicable tax and accounting laws.
Technical logs: retained for security, performance, and diagnostic purposes for an appropriate limited period.
Marketing consent records: retained until consent is withdrawn or no longer needed.
7. Cookies and Website Technologies
The website may use cookies or similar technologies for essential functionality, performance, analytics, security, and user experience.
Cookies may be used to:
Maintain website functionality.
Help forms and website features work correctly.
Measure traffic and visitor behavior.
Improve website performance and usability.
Support security and fraud prevention.
8. Data Security
Coral Bay Taxis should take reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.
These measures may include:
Secure website hosting.
Password-protected systems and email accounts.
Restricted access to booking information.
Software updates and security maintenance.
Backups and basic cybersecurity controls.
9. Your Rights
Where applicable under data protection law, individuals may have the right to:
Request access to their personal data.
Request correction of inaccurate or incomplete data.
Request deletion of data in certain circumstances.
Request restriction of processing.
Object to certain processing based on legitimate interests.
Withdraw consent where processing is based on consent.
Request data portability where legally applicable.
Lodge a complaint with the relevant data protection authority.
To exercise any of these rights, users may contact Coral Bay Taxis using the contact details listed in this Privacy Policy.
10. Third-Party Links
The website may contain links to third-party websites or services. Coral Bay Taxis is not responsible for the privacy practices, content, or security of external websites.
Users should review the privacy policies of third-party websites separately before submitting personal data to them.
11. Children’s Privacy
The website and services are not intended to collect personal data from children independently without the involvement of a parent or guardian.
Where booking information relating to children is provided for transport purposes, it should be supplied by a parent, guardian, or responsible adult only.
12. Changes to This Privacy Policy
Coral Bay Taxis may update this Privacy Policy from time to time to reflect legal, technical, or operational changes.
13. Contact
For privacy-related questions or requests, contact:
Coral Bay Taxis
Email: info@coralbaytaxis.com
Phone: +357 99 603837 / +357 99 948576coralbaytaxis+1
Address: Nikolaou Ellina 147, Emba & Theodorou Kolokotroni 25, Peyia, Paphos, Cyprus.